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to the newspaper industry's leading audience development company

Contact our Call Service Center and Telemarketing Company

Contact our Telemarkers for Newspaper Telemarketing & Customer Service Support

The Pisa Group is a leading telemarketing company offering telemarketing services and customer service support to newspapers across the country. Our call service centers can handle both incoming and outgoing customer service calls in order to improve customer relationships, improve customer retention, and manage other customer service issues. We can also design and implement telemarketing campaigns from our call service centers with our outbound telemarketing services. To learn more about the services offered by our call service center and to determine how these services can help you reach your goals, please contact us using the form or contact information below. You can also learn more about pricing information for our call center support and telemarketing services.

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Contact The Pisa Group Call Service Centers Directly

If you would prefer to contact one of our call service centers directly, please use the contact information provided below.

Contact our Telemarketing Company - John Pisa

President / CEO: Mr. John Pisa
Phone: 636-940-2200
Email: johnpisa@thepisagroup.com

Contact our Telemarketing Company - Michael Maggio

Executive Vice President: Mr. Michael Maggio

Phone: 636-940-2200
Email: mmaggio@thepisagroup.com

Contact our Telemarketing Company - Jeri Kirkbride

Vice President Administration:
Mrs. Jeri Kirkbride

Phone: 636-940-2200
Email: corporate@thepisagroup.com

Contact our Telemarketing Company - John Terry

Director of IT: Mr. John Terry
Phone: 636-940-2200

Contact our Telemarketing Company -  Larry T. Martin

Dallas Inbound Customer Service Center

Vice President of Audience Development: Mr. Larry T. Martin
Phone: 972-664-1646 ext. 1370
Toll Free: 888-296-7090 ext. 1370
Email: lmartin@thepisagroup.com

Address:
1220 East Campbell Road #200
Richardson, TX 75081

Contact our Telemarketing Company - Tim Hammelman

Arnold Call Service Center

Director of Call Center Operations:
Mr. Tim Hammelman
Phone: 636-282-3733
Fax: 636-724-6911
Email: thammelman@thepisagroup.com

Address:
665 Jeffco Boulevard
Arnold, MO 63010

Contact our Telemarketing Company - Brian Johnston

South County Call Service Center

Call Center & Retention Manager:
Mr. Brian Johnston
Phone: 314-845-2825
Fax: 636-724-6911
Email: bjohnston@thepisagroup.com

Address:
3912 Ritz Center
St. Louis, MO 63125

Contact our Telemarketing Company - Tom Hawkes

Festus Call Service Center

Call Center & Inbound Operations Manager: Mr. Tom Hawkes
Phone: 636-931-2737
Fax: 636-724-6911
Email: thawkes@thepisagroup.com

Address:
1320 YMCA Drive Suite #300
Festus, MO 63028

Contact our Telemarketing Company - Jesse Jahraus

Crestwood Call Service Center

Call Center Manager:
Mr. Jesse Jahraus
Phone: 314-961-6200
Fax: 636-724-6911
Email: crestwood@thepisagroup.com

Address:
373 Watson Plaza
Crestwood, MO 63126

Contact our Telemarketing Company - Ashlee Wheeler

St. Charles Call Service Center

Call Center Manager:
Ms. Ashlee Wheeler
Phone: 636-940-8868
Fax: 636-724-6911
Email: awheeler@thepisagroup.com

Address:
2085 Collier Corporate Parkway
St. Charles, MO 63303

Contact our Telemarketing Company - Ashlee Wheeler

Wentzville Call Service Center

Call Center Manager:
Ms. Michelle Deniston
Phone: 636-327-7043
Fax: 636-724-6911
Email: wentzville@thepisagroup.com

Address:
1201 Wentzville Parkway Suite #103
Wentzville, MO 63385

Why Newspapers Choose our Call Service Center & Telemarketing Company

Our call service centers offer the latest technology and utilize some of the latest equipment to provide superior customer service support services. All of the employees at our call service centers are highly trained and educated. We aim to offer professionalism, integrity, and performance with all of our customer service support and telemarketing services.

Newspapers continue to choose The Pisa Group call service center for customer service and telemarketing services because:

Contact a Telemarketing Company for Newspaper Sales & Customer Service
  • Our call service centers can consistently save 15% more subscribers than most outsourcing vendors, which will result in a significant reduction in necessary newspaper sales to new subscribers and acquisitions costs.
  • With our customer service support services, we understand that the little things can become large problems if not taken care of properly. Therefore, we are aware of the importance of maintaining good independent contractor relations and communications with our call service centers. Consequently, we know when it is necessary to bring issues to your attention.
  • We specialize in one call resolution customer service, which substantially reduces call escalation to clients. This can allow you to further reduce your necessary customer service staff when utilizing our customer service and call service center services.
  • We currently work with and have a thorough understanding of nearly all major circulation front-end systems.
  • All of our call service centers have server, PBX, ACD, UPS, generator back-up and call center redundancy so that you can be confident that your readers will be taken care of in virtually any emergency.

Please contact us to learn more about our call service centers or you can learn more about why you should choose The Pisa Group for newspaper sales and subscription sales here on our website. Click here to see John Pisa's Interview with Jay Nixon.