Contact our Call Service Center and Telemarketing Company

The Pisa Group is a leading telemarketing company offering telemarketing services and customer service support to newspapers across the country. Our call service centers can handle both incoming and outgoing customer service calls in order to improve customer relationships, improve customer retention, and manage other customer service issues. We can also design and implement telemarketing campaigns from our call service centers with our outbound telemarketing services. To learn more about the services offered by our call service center and to determine how these services can help you reach your goals, please contact us using the form or contact information below. You can also learn more about pricing information for our call center support and telemarketing services.

• Our call service centers can consistently save 15% more subscribers than most outsourcing vendors, which will result in a significant reduction in necessary newspaper sales to new subscribers and acquisitions costs.
• With our customer service support services, we understand that the little things can become large problems if not taken care of properly. Therefore, we are aware of the importance of maintaining good independent contractor relations and communications with our call service centers. Consequently, we know when it is necessary to bring issues to your attention.
• We specialize in one call resolution customer service, which substantially reduces call escalation to clients. This can allow you to further reduce your necessary customer service staff when utilizing our customer service and call service center services.
• We currently work with and have a thorough understanding of nearly all major circulation front-end systems.
• All of our call service centers have server, PBX, ACD, UPS, generator back-up and call center redundancy so that you can be confident that your readers will be taken care of in virtually any emergency.