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Service
at The Pisa Group
Our
system of professional telemarketing entails responsibilities, standards
of conduct and a team of seasoned specialists whose primary concern
is your complete satisfaction.
Each of our telemarketing
sales reps are put through a very stringent training session.
They are familiarized with every aspect of your newspaper including
the distribution and content of your product.
In addition,
each of our sales professionals are trained to be representatives
of your newspaper. With each call, our responsibility is to be
courteous, enthusiastic and informative.
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But above all, we know how to sell! We are aggressive in securing
a sale without being pushy.
We have complete accountability, accurate
reporting and an expert staff that is trained to advise.
We
guarantee the quality of each start that we sell. All orders are
verified before they are submitted. We use a “call back” verification
system. All new starts are called back within 30 minutes of the
sale. Therefore, we can catch any buyers’ remorse before they
are submitted to you.
This means
a lower than average chargeback percentage and less administration
for your staff.
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Any orders that
do not pass your verification, you do not pay. We comply with all
FCC/FTC and State run regulations regarding telemarketing and DNC
procedures. All “do not calls” and delete files are applied to every
calling file before we begin a sales campaign. Our
delete system insures complete accountability between contractor
and newspaper.
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