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Why Choose The Pisa Group for Sales & Customer Service

Choose The Pisa Group for Newspaper Sales, Telemarketing, and Customer Service Support

As a leading telemarketing company focusing on sales, customer service and retention. The Pisa Group has helped many clients throughout the country reach sales and retention goals. We have the experience and technology needed to help our clients increase their sales and retain current customers. Our representatives can adapt and respond to customer needs while offering superior customer service, professionalism, and performance.

To learn more about our inbound call center services or our outbound telemarketing services, please feel free to contact us at The Pisa Group. We can develop a campaign to help you reach your goals for sales and retention. With our complete selection of services, we can offer customer service, acquisition, and retention services throughout the entire customer lifecycle.

Advantages of Our Sales & Customer Service Support Services

At The Pisa Group, we believe that no other outside customer service or telemarketing company can understand your customer's expectations better than we do. With more than 20 years in the telecommunications business, specializing in sales and retention, we have built a reputation based on professionalism, integrity, and performance. We are able to offer superior telemarketing and customer service support to our clients nationwide.

Our sales, telemarketing, and customer service company is unique because:

  • We have the ability to adapt and respond quickly to changes in our clients’ needs. Whether it is a need to increase sales with a telemarketing campaign to the need for customer service support, we can help.
  • Our representatives have been thoroughly trained in sales, retention, and the unique customer service needs of our clients.
  • We keep our sales and telemarketing pricing simple with no hidden Telecom charges and no costly incentives for meeting key performance expectations.
  • We have the necessary experience and equipment that allows us to assist you in all aspects of your customer’s lifecycle.
  • Unlike off-shore and many domestic call centers, we recognize and appreciate the culture and nuances of our clients and their customers.
  • We are experienced in current sales and marketing philosophies, and we can work with you to communicate and execute your strategies.

Our Advanced Sales Technology

At The Pisa Group, we utilize advanced technology and equipment to help you achieve your sales and subscription goals. We use the latest in predictive dialing technology to achieve maximum productivity during telemarketing campaigns. We can also help organize and implement your direct marketing efforts using specialized databases.

  • Predictive Dialers: Our predictive dialers are the most important technology for creating successful high-volume calling campaigns and evaluating and managing these campaigns. When using our predictive dialers for sales and telemarketing, each customer will talk with a real person, not a computer. Our dialers organize any sales campaign by offering database list management, file maintenance, instant account changes and storage, and real-time report capabilities.
  • Direct Marketing: Data, direct mail, digital and telephone marketing should be an integral part of any business model. The Pisa Group has a software system that is designed to be your marketing driven database for sales. This database allows cross-functional departments within your organization to import/export, update, view, analyze, and access meaningful customer and non-customer information.

Benefits of our sales database and system features include:

Newspaper Telemarketing Company for Newspaper Sales and Customer Service
  • PCI compliant
  • Well versed in many database systems, such as: DSI, DTI, and SAP, etc.
  • Full relational database capabilities
  • Complete client-server technology in a PC or server environment
  • Complete data security flexibility – multiple security levels
  • Open systems architecture
  • Easy portability to other platforms including mapping and segmentation programs
  • Ease-of-use; non-technical types can easily grasp and use the functionality
  • Does not require in-house IT support
  • Captures and warehouses historical data
  • Powerful analysis and query tools
  • Daily, weekly, semi-monthly or monthly data updates